I had the opportunity to have Diana Sneddon represent me in the process of finding a new home for myself and my two children in the spring of 2008. The level of professionalism and attention to detail Diana exuded throughout this sometimes stressful process was only surpassed by her sincere concern for helping us find the right fit for our budget and family needs. There seemed to be no limit to Diana?s availability for advice, questions, referrals to other related sources that I required such as Building Inspectors, Notary Republics, etc. Even after the first deal fell through Diana continued to be positive, energetic and enthusiastic, truly making me believe we would find the right place for us…and we did!
As a professional who has worked in a Customer Service Industry my entire life, I have been saddened and sometimes shocked by the dramatic decline in customer service in today?s marketplace. Diana proves that sincerity, knowledge of her trade, true professionalism and putting client needs first is not a fad of the past. I truly hope to have the opportunity to work with her again in the future and have recommended Diana to everyone I know.
Thanks as always for your help and professionalism.
All the best!
Elaine and Diana were great agents to work with because they provide excellent advice and they communicate so well. They were a pleasure to work with.
My experience with you was very professional and helpful. I was impressed with your ability to give clear, insightful real estate advice when I was making my decision.
As we have told you on a few occasions, we have thoroughly enjoyed getting to know you and to deal with you professionally and personally. We will regularly recommend you to one and all. You are exceptional in every respect and a fine friend too.
Elaine & Diana
Now that we are well settled in our new home, we take this opportunity to write and thank you very much for your excellent support and advice in the selling of our home and in the purchase of this one. You were and are wonderful.
I just want to thank you for making the house selling experience as pleasant as it could be for me. Your “personal” treatment is so wonderful (like a wedding gift!:) and I feel we were able to get a good price (considering the way the market is going right now) for minimal blood, sweat and tears:) I will certainly recommend you to others.
Diana and Chris –
I just want to thank you for being such a pleasure to work with. Diana, you were so patient and available during my somewhat extended house search and gave me great advice when I finally found the right house. Chris, you were so helpful with walking me through home maintenance and things to look out for, including our post-close visit today. I really appreciate the time and effort you both put in, not to mention your very generous gift!
I couldn’t have asked for better agents and will certainly use you again in the future and recommend you to others.
Thank you again,
Hi Diana and Chris!
Thank you both for the highest levels of professionalism and the over and above client service. It has been an absolute pleasure working with you both. Thank you for helping me make this huge shift in residence. It has been a pleasure to know you both.
Elaine calmly guided us through the process of selling and buying with great patience, tact and humour.