I had the opportunity to have Diana Sneddon represent me in the process of finding a new home for myself and my two children in the spring of 2008. The level of professionalism and attention to detail Diana exuded throughout this sometimes stressful process was only surpassed by her sincere concern for helping us find the right fit for our budget and family needs. There seemed to be no limit to Diana?s availability for advice, questions, referrals to other related sources that I required such as Building Inspectors, Notary Republics, etc. Even after the first deal fell through Diana continued to be positive, energetic and enthusiastic, truly making me believe we would find the right place for us…and we did!
As a professional who has worked in a Customer Service Industry my entire life, I have been saddened and sometimes shocked by the dramatic decline in customer service in today?s marketplace. Diana proves that sincerity, knowledge of her trade, true professionalism and putting client needs first is not a fad of the past. I truly hope to have the opportunity to work with her again in the future and have recommended Diana to everyone I know.